My trap effectiveness meter is losing bonus stats.

Occasionally special effects and abilities that add power, luck, or other stats to your trap may appear missing from the trap effe...

What should I do if my account is disabled?

If your account has been disabled you can appeal the ban, ask for clarification, or request more info by contacting us. Please u...

I'm having issues loading the mobile app.

If you are having problems loading the mobile app, first try clearing the app from memory. On most Android devices tap the menu button...

I lost access to my account, how do I get it back?

If you lost access to your account, forgot your password, forgot your username or lost your Facebook Account and you are looking to get it r...

My stats are wrong or my items are missing!

If you notice that you have missing gold, items, points, or that your stats are completely different than they should be please contact us. ...

How do I change my user information/gender/timezone?

On browser tap the help button on the top right and tap on settings. On mobile open the settings and tap account information.

My mobile app is zoomed in and I'm using a Samsung device with Game Booster.

Some players have been noticing zooming issues with the MouseHunt mobile app while playing from a Samsung device that has the Game Booster f...