Ensure your browser is up-to-date

Many common problems can be solved by ensuring your browser is up-to-date. If you're using Internet Explorer version 7 or below, we strongly recommend that you update to Internet Explorer 9 or higher. You can download Internet Explorer 9 here.

Alternatively, we recommend using Google Chrome or Mozilla Firefox.


Ensure your browser accepts third-party cookies

In order to connect your Facebook account with MouseHunt your browser must be able to accept third-party-cookies. Check your browser settings to make sure this option is enabled. Listed below are links explaining how to enable third-party cookies for popular browsers.

Internet Explorer: www.microsoft.com/resources/
Mozilla Firefox: support.mozilla.com
Google Chrome: www.google.com/support/

What are cookies? Cookies are commonly used by websites to store browsing information. MouseHunt and other Facebook applications use cookies to remember who you are each time you load a page and keep you "logged-in" to the application. Third-party cookies are cookies that come from a website domain other than the one displayed in the address bar of your browser. MouseHunt runs within a "frame" inside of Facebook, which is why it requires the use of third-party cookies.


Clear your browser's cache

If you are having problems with the game's interface such as hover-menus not appearing or clicking buttons does not work it is possible that your browser has an older version of the game's JavaScript cached. Clearing your browser's cache will cause the updated JavaScript to be re-downloaded.

If you need help clearing your cache, check the following help site: www.wikihow.com/Clear-Your-Browser%27s-Cache.


Disable all browser plug-ins, add-ons, extensions and scripts

Browser extensions and scripts can interfere with how framed Facebook applications work. Some ad-blocking browser extensions prevent the frame from being automatically re-sized, resulting in an inability to scroll. Some third-party MouseHunt browser add-ons may be dependant on an older version of the game and can cause re-direct loops or blank pages to be loaded. Make sure you disable or uninstall these plug-ins and scripts if you are having problems loading a page, or if some elements on the page are not working correctly.